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Returning Merchandise

If not completely satisfied, you may return any items for a store credit. Returns are accepted with our authorization only. To receive an authorization number, please complete the form below within 14 days of receipt of goods. Refused, unclaimed, undelivered orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges.

  • Please note that we can only authorize returns once per order.
  • Free shipping label is limited to 2 orders per month.
  • Any issues concerning a not delivered package we have to be notified within 30 days of order date.
  • Please be advised you have 30 days to print the label and ship the items back. If the package is returned using the label after 30 days, the return is subject to 10% restocking fee.

Prepaid return label

After you fill out the form below, we will e-mail you a prepaid shipping label. You can use the label to send the items back at no charge to you.
Prepaid shipping label is available for customers within USA 48 CONTINENTAL STATES ONLY.

STORE CREDIT IS OFFERED AS REFUND - store credit does not expire.

CREDIT/Gift certificate

Your credit is going to be in form of gift certificate, a special code will be emailed to you which you can use for future purchases from
You will be given credit for the items you return only, shipping and handling charges are not refundable.
Credit/Gift Certificate will be issued within 1 to 2 business days after we receive and process your returns.

All international orders are final including all APO and FPO.
- Returns accepted from USA 50 states only. All other sales are final.

Wholesale orders:
- All orders placed with wholesale account are final.

Nonrefundable items

Returned items from the following categories are not accepted.
( Cosmetics, Undergarments, Hosiery: If items from following categories are shipped back they are subject to 20% restocking fee )


All items marked as "CLEARANCE ITEM" are final sale. These items can not be returned for refund or store credit.
If items marked as CLEARANCE ITEM are shipped back they are subject to 20% restocking fee

Contact Person:
E-mail Address:
Order Number:
Id. number of items returning and quantity:
Reason For Return:

Additonal Notes

*Original shipping fee is non refundable.