Return
Request Form
Returning
Merchandise
- If not completely satisfied, you may return any items for
a store credit, refund or exchange. Returns are accepted with our
authorization only. To receive an authorization number, please
complete the form below within 7 days of receipt of goods.
Refused, unclaimed, undeliverable orders or merchandise returned
due to customers' error are subject to 20% restocking fee
in addition to all freight charges.
Prepaid return label
After you fill out the form below, we will e-mail you a prepaid
shipping label. You can use the label to send the items back
at no charge to you.
3 Options are offered
as credit
Option 1 - EXCHANGE
You can choose to replace the items you are returning with new items from the website of the equal or lesser value.
The new items will be shipped to you at no additional shipping cost.
Upon receipt of the returned items, your exchanges will be processed within 1 - 2 business days (time varies depending on the availability of exchange items).
Option 2 - CREDIT/Gift certificate
Your credit is going to be in form of gift certificate, a special code will be emailed to you which you can use for future purchases from 599fashion.com.
You will be given credit for the items you return only, shipping and handling charges are not refundable.
Credit/Gift Certificate will be issued within 1 to 2 business days after we receive and process your returns.
Option 3 - REFUND
If you do not want store credit or exchange you may choose this option to receive a refund back to your account.
You will be given a refund for the items you return only, shipping and handling charges are not refundable.
The refund will be made within 1 to 2 business days after we receive and process your returns. Please allow 5 to 7 business days for the refund to be reflected on your account.
All international orders
are final including all APO and FPO, no returns or exchanges accepted.
- Returns accepted from USA 50 states only. All other sales
are final.
Wholesale orders:
- All orders placed with wholesale account are final. No returns or exchanges accepted.
Nonrefundable items
Returned items from the following categories are not accepted.
( Cosmetics, Undergarments, Hosiery: If items from following categories are shipped back they are subject to 20% restocking fee. )
